TAC is committed to protecting your privacy. Any personal information collected, handled, stored or disclosed about you through our on-line services will be managed in accordance with the Transport Accident Act 1986, Information Privacy Act 2000 and the Health Records Act 2001.
TAC's role is to pay for treatment and benefits for people injured in transport accidents. It is also involved in promoting road safety in Victoria and in improving Victoria's trauma system.
TAC will only collect and record personal information via this website if it is provided directly to us and is necessary for us to perform our functions or activities; for example TAC will need to collect personal information, to send requested information, to provide a regular newsletter, or to act on feedback provided. In particular, personal information is collected in the following situations:
Other than in the circumstances described above, TAC intends to allow people to visit its website anonymously; that is without revealing their identity.
Where people have cookies enabled, TAC may collect some information about each site visit (see Cookies and Web beacons below). However, TAC does not attempt to link this information to a particular individual.
If you do not have cookies enabled, and you do not register on the site or send an email, there will be no record of your visit to the TAC website.
If you give us your e-mail address, it will be recorded and used solely for the purpose for which you have provided it. It will not be disclosed, added to a mailing list or used for any other purpose without your consent.
The Internet is an insecure medium and users should be aware that there are risks in transmitting information by email. Information sent via unencrypted email may be at risk of being intercepted, read or modified.
The TAC will not forward personal or health information by internet email unless the TAC client has given specific consent to do so or the communication by email is necessary to comply with the TAC's obligations to a Court or Tribunal.
We collect technical information through the usage of click stream data for statistical purposes. Cookies and Web Beacons are used to understand site usage and usability.
When you visit our on-line services, TAC makes a record of your visit. The following information, referred to as 'click stream data' in computer language, is logged by our server:
All of this information is collected for statistical purposes to enable us to assess the number of visitors to the different sections of our site, determine what information is most and least used and help us make our site more useful to visitors.
We do not actively seek to identify you. However, in the unlikely event of an investigation, a law enforcement agency may exercise a warrant to inspect our server's logs.
When you visit our site, our server may generate a cookie. A cookie is a small piece of information (a text file) that a web server can place temporarily on your hard drive or web browser. It is used by your browser to identify the pages that you have visited on our site. A cookie is uniquely yours and can only be read by the server that gave it to you.
Why are Cookies used?
What is a Web Beacon?
A web beacon is an often-transparent graphic image that is placed on a site (or in an e-mail) and when used in combination with cookies, can monitor the behaviour of the user visiting the site (or sending the e-mail). The type of information collected might include the Internet Protocol address of the computer that retrieved the image, the time the web beacon was viewed and for how long, the type of browser that retrieved the image and previously set cookie values. It does not identify you unless you have already identified yourself.
Web beacons are also known as Web bugs, pixel tags or clear GIFs.
The TAC's websites use the Display Advertising features (Remarketing and Google Analytics Demographics and Interest Reporting) of Google Analytics, a web analytics service provided by Google, Inc. ("Google") that uses first and third party cookies that generate information about your use of the websites and how you got there amongst other things. This allows the TAC to report on demographics for understanding the TAC's site audiences and display advertisements viewed on the TAC's websites as you browse third party sites on the Google Display Network using Remarketing.
If you do not wish this data to be collected with Google Analytics via the TAC's website, you can install the "Google Analytics Opt-Out Browser Add-On" so you are not tracked into Google Analytics. By using the TAC's websites, you consent to the processing of data about you by Google in the manner and for the purposes set out above. For further information, please visit google.com/privacy.html
We take reasonable steps to secure the information transmitted to our on-line services. However, the nature of electronic transmissions is such that there is the possibility that a third party may observe this information whilst it is in transit. You may prefer to provide information by telephone or paper mail or in person.
When accessing external links provided on our site, it is recommended that you read the site-owners' privacy statement before disclosing your personal information. We do not accept responsibility for inappropriate use, collection, storage or disclosure of your personal information outside of our site.
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